Home / Lifetime Warranty

Lifetime Service & Labor Warranty

Every XIDAX desktop and laptop includes lifetime service & labor. That means expert diagnostics and repair labor from our US‑based team for as long as you own your system. Parts are covered by manufacturer warranties and we’ll help with RMAs.

US‑Based Techs Stress‑Tested Builds Hassle‑Free Support

What’s Included

Lifetime service & labor covers expert troubleshooting, diagnostics, and repair labor performed by XIDAX technicians. Need a part? We’ll help coordinate manufacturer RMAs and installations.

Item
Lifetime Service & Labor
Parts Coverage
Diagnostics & troubleshooting
Included
N/A
Repair & replacement labor
Included
N/A
Manufacturer parts (GPU/CPU/MB, etc.)
We install / assist
Covered by maker
Shipping for RMAs
Varies by case
Per manufacturer
Cosmetic damage / wear
Not covered
Not covered
Customer‑caused damage / liquid
Not covered
Not covered
Overclocking beyond spec
Case‑by‑case
Per manufacturer
Good to know: Keep your original invoice and serial number handy. For third‑party parts, warranty terms are set by the manufacturer; we’ll help coordinate.

ALSO: Keep your computer's original packaging for safe shipping, in case you need to send it in for service.

How to File a Warranty Claim

  1. Gather info: serial number, purchase email, and a description of the issue.
  2. Contact us: open a support ticket, call, or start chat.
  3. We’ll diagnose: our techs may request logs, photos, or a short video.
  4. Resolution: repair in‑house, coordinate an RMA, or ship parts for install.

Registration & Ownership

Registration: Your warranty is tied to your order; registering your serial helps us find it faster.
Ownership: Coverage applies while you own the PC. For second‑hand ownership, contact support with proof of purchase so we can assist.
Upgrades: Adding RAM or storage? No problem. If you’re unsure about compatibility, ask us first and we’ll help.

Keep Your System Running Its Best

  • Update GPU drivers and Windows regularly.
  • Clean dust filters and fans every few months.
  • Avoid cable strain; keep airflow paths clear.
  • Contact us before major upgrades—we can confirm compatibility.

About the XIDAX Lifetime Service & Labor Warranty

XIDAX stands behind every build with lifetime service & labor. That means expert diagnostics and the hands‑on work required to solve hardware issues for the life of your PC. While parts carry their own manufacturer warranties, our team coordinates RMA and installation to get you back in the game fast.

Popular searches: lifetime PC warranty, gaming PC warranty, desktop repair labor, RMA assistance, XIDAX warranty policy.

Warranty FAQ

Is troubleshooting and repair labor really covered for life?
Yes—lifetime service & labor means diagnostics and repair labor from XIDAX technicians for as long as you own your system.
Are parts free under the lifetime warranty?
Parts are covered by their manufacturer warranties. We’ll help coordinate RMAs and install replacement parts.
Do you cover accidental damage?
Accidental damage (drops, liquid, etc.) and cosmetic wear aren’t covered.
Can I upgrade my PC without voiding coverage?
Yes. Upgrades like RAM and storage are fine. If you’re adding components, keep things within spec and contact us if you’re unsure.
How do international RMAs work?
We’ll assist with diagnostics and documentation. Shipping and timelines vary by region and manufacturer policy.

This page summarizes the XIDAX Lifetime Service & Labor coverage. For precise terms, limitations, and procedures, please review the official policy linked above.